Contact us

EXP shapePerson in officeEXP Office LancasterStatement

EXPERIENCE IS EVERYTHING

Our difference

What makes us different?
The way we see things.

In a world where AI and algorithms drive decisions, it’s easy for brands to play it safe and blend in.

We help them stand out.


Great brands don’t just sell – they connect. They create seamless, consistent experiences that feel unmistakably theirs.

From the first glance to the final click (and every moment in between), we shape the details that turn everyday interactions into unforgettable experiences, making customers come back for more.

When everything connects, that’s when the magic happens.

How we work

From Consultation to
Creative Execution.

Our team is made up of strategists, designers, developers, and marketers, working together to solve problems.

We don’t just work for our clients – we collaborate with them. The best results happen when strategy, creativity, and technology come together.

Unlike AI, you won’t have to prompt us for ideas.

Strategic Partner

We help brands see the bigger picture – defining direction, sharpening purpose, and uncovering opportunities that drive growth. From brand positioning to customer journeys, we make sure every decision has meaning.

  • Market insights
  • Brand purpose
  • Brand proposition
  • Customer journey
View Case Studies

Creative partner

We bring ideas to life – crafting stories, visuals, identities, and experiences that move people and make brands unforgettable. Our creative approach transforms strategy into standout creative.

  • Brand identity
  • Brand content
  • Brand campaigns
  • Brand collateral
View Case Studies

Digital Partner

We connect platforms, design, and data to build bespoke websites and digital experiences that feel effortless and consistent.

  • User interface design
  • User experience design
  • Website design
  • Website development
View Case Studies

People

We’re a group of experienced strategists, designers, developers, and marketers, bringing a fresh perspective and working together to achieve results.

Tom Grattan

Tom Grattan Managing Director

Daniel Wallace

Daniel Wallace UX/Digital Director

Conner Griffin

Conner Griffin Senior Creative

Thomas Foster

Thomas Foster Graphic Designer

Rob Kirby

Rob Kirby Senior Web Developer

Fraser Dockerty

Fraser Dockerty Social Media & Content Manager

James Bateson

James Bateson Web Developer

Ethos

Every challenge is different, but the way we approach them stays the same: strategy before design, every single time.

  1. 01Experience is everything
  2. 02Challenge convention
  3. 03If you change nothing, nothing changes
  4. 04Expect results
  5. 05Outcomes > output
  6. 06Listen more

Our services

Strategic. Creative. Digital. Connected.

AAnalysis

  • Audit
  • Research
  • Intelligence
  • Strategy

BBrand

  • Naming
  • Narrative
  • Identity
  • Design

CContent & Campaigns

  • Strategy
  • Social media
  • Marketing
  • Film & Photography

DDigital

  • UX/UI
  • Websites
  • Digital platforms

EExperience

  • Ecosystems
  • Customer experience
  • Employee experience
Find out more about our services